Who we are
Lyon Solution Services Pty Limited (referred to as “Lyon Solutions”) is a private company incorporated in Australia.
Our website address is: https://lyonsolutions.com.au.
Social Media Pages
Lyon Solutions manages the following Social Media pages:
- Facebook – https://www.facebook.com/lyonsolutions/
- Twitter – https://twitter.com/lyonsolutions
- LinkedIn – https://www.linkedin.com/company/lyon-solutions/
- Instagram – https://www.instagram.com/lyonsolutions/
lyonsolutions.com.au also uses interfaces with Social Media sites such as Facebook, LinkedIn, Twitter and others that allow you to “like” or “share” information from this website through these services.
If you choose to:
- “like”, “post”, “share” information or otherwise interact with on one of our Social Media pages, or
- “like” or “share” information from this website through these Social Media services,
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We use the following analytics packages to help us understand website traffic and webpage usage, in order to enhance our services to users:
- Google Analytics by Google
- Bing Webmaster Tools by Microsoft
- Jetpack Site Stats for WordPress Sites, by Automattic
- Akismet anti-spam service, by Automattic
We use Google AdWords to promote our services to customers within Google search results.
We do not place third party advertisements on our website.
Google’s Privacy Policies
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
A statement on Google’s committed to complying with applicable data protection laws including the EU General Data Protection Regulation (GDPR) GDPR is available here.
Microsoft’s Privacy Policies
Our website uses Bing Webmaster Tools, a service which transmits website traffic data to Microsoft servers in the United States. Bing Webmaster Tools does not identify individual users or associate your IP address with any other data held by Microsoft. We use reports provided by Bing Webmaster Tools to help us understand website traffic and webpage usage.
By using this website, you consent to the processing of data about you by Microsoft in the manner described in Microsoft’s Privacy Statement and for the purposes set out above.
Automattic’s Privacy Policies
Our website uses Jetpack Site Stats for WordPress Sites, by Automattic, a service which transmits website traffic data to Automattic servers in the United States. Jetpack does not identify individual users or associate your IP address with any other data held by Automattic or WordPress.com. We use reports provided by Jetpack to help us understand website traffic and webpage usage.
Akismet Anti-Spam Service
Our website uses the Akismet anti-spam service, by Automattic. This service transmits information about visitors who comment on our site to Automattic servers in the United States. The information collected includes the commenter’s IP address, user agent, referrer, and site URL, along with other information directly provided by the commenter such as their name, username, email address, and the comment itself.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Our contact information
How we protect your data
Our website is operated by using commercial web hosting facilities. When visiting this site, a record of your visit is logged. The following information is supplied by your browser, recorded for statistical purposes and is used to help improve the site:
- user’s server address
- user’s operating system (for example Windows, Mac etc)
- user’s top level domain name (for example .com, .gov, .au, .uk etc)
- date and time of the visit to the site
- pages accessed and the documents downloaded
- previous site visited
- type of browser used
No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet web server logs.
If you optionally create an account on this site, your password is encrypted and stored using the Portable PHP password hashing framework in a secure database.
What data breach procedures we have in place
If we become aware of a breach of your data, we will immediately contact you via email of the nature and severity of the breach and take appropriate protective measures, such as resetting passwords and advising relevant authorities.
What third parties we receive data from
The information we receive from third party analytic tools is limited to anonymous data sourced from your web browser and internet connection, such as your web browser details, device type and geographic location based on your IP address. In particular, we do not receive your name, address, contact details or other private information.
What automated decision making and/or profiling we do with user data
Our web site does not provide any services that include automated decision making, such as allowing our customers to apply for credit, or aggregating your data into an advertising profile.
Industry regulatory disclosure requirements
In particular, we must not disclose information relating to a client’s affairs to a third party unless we have:
- obtained our client’s permission; or
- a legal duty to do so.
‘Information’ refers to knowledge we have acquired or derived about a client, whether directly or indirectly. It is only necessary that the information relates to the affairs of a client. Further, the information does not have to necessarily belong to the client.
A ‘third party’ is any entity other than us and our client and could, for example, include entities:
- to which we outsource our tax agent services
- within the same service trust structure, unless the client is defined (for example, in the engagement letter) as the whole structure maintaining offsite data storage systems (including ‘cloud storage’).